Creative market
In my time at Creative Market, I worked as the product designer on the marketplace and growth teams. I made radical changes to the PdP, buy box, checkout flows, search pages, catergory pages and even worked on special projects like a Figma plugin and blog.
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• Redesigned homepage to adopt new brand refresh and dribbble merger
• Complete redesign of PdP + image gallery to improve engagement, CRT, AOV, and GMT
• Redesigned search experience and category pages for improved SEO and discovery
• Complete redesign of global navigation for improved engagement and discovery
• 0-1 design of new product offering: Figma plug in
• 0-1 design of blog
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•Worked with an AMAZING researcher on generative and formative research studies.
Conducted user interviews for various growth projects
Conducted usability studies for PdP, Homepage, search and more
Participated in card sorting exercises for creating behavioral archetypes
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Improved conversion via PdP by 45% by removing confusing CC field from buybox and streamlining the design, among other things.
Improved conversion from search by 17% by highlighting search filter options and providing canned search terms
Improved AOV by improving comprehension around licensing
Improved sign up rate by streamlining and delaying sign up by 19%